Frequently Asked Questions

FAQ

Got Questions? We’ve Got Answers.

What size generator do I need for my home?

The right size depends on what you want to power during an outage. A smaller generator can cover the essentials like lights, refrigerators, and sump pumps, while a whole-home generator keeps everything running, including your HVAC system. Our team will evaluate your electrical panel and discuss your priorities to recommend the best fit.

How long does installation take?

Most residential installations are completed within one to two days, depending on the complexity of the job. This includes setting the concrete pad, connecting the generator to your electrical panel, and hooking it up to your fuel source. We handle all necessary permits and inspections as well.

Do you offer financing for generator installations?

Most residential installations are completed within one to two days, depending on the complexity of the job. This includes setting the concrete pad, connecting the generator to your electrical panel, and hooking it up to your fuel source. We handle all necessary permits and inspections as well.

What type of fuel does a standby generator use?

Most standby generators run on natural gas or liquid propane. If your home already has a natural gas line, that’s typically the most convenient option. For homes without natural gas, propane is a reliable and readily available alternative. We’ll help you determine the best fuel source during your consultation.

How often does my generator need maintenance?

We recommend having your generator professionally serviced at least once a year. Regular maintenance includes checking the oil, filters, battery, and all electrical connections to make sure everything is in top shape. Keeping up with routine service extends the life of your generator and ensures it’s ready when you need it most.

Will my generator turn on automatically during a power outage?

Yes. A standby generator is connected to an automatic transfer switch that detects when utility power is lost. Within seconds, the generator kicks on and begins powering your home. When utility power is restored, it shuts off and switches you back to the grid automatically.

Is a generator a good investment for my home's value?

Absolutely. A permanently installed standby generator is a desirable feature for homebuyers, especially in areas prone to power outages. Beyond resale value, it also protects your home from the costly damage that can come with extended outages, like frozen pipes, flooded basements, and spoiled food.

My red light is on with should I do?

See if the LCD screen is displaying a warning and then give us a call at (856) 367-1182. We will get you scheduled for a service call ASAP.

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Ready for Uninterrupted Power?

Whether you need a backup power solution for your home or business, or it’s time to service your current generator, we’re here to help. Contact us today for a free, no-obligation quote or to schedule a maintenance visit. Our team will make sure you’re always ready when the next outage hits.

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What Our Customers Say About RPP

We had Reliable Power Plus install a whole-home generator last spring, and it was the best decision we ever made. When that big storm knocked out power in our neighborhood for three days, our house never skipped a beat. The team was professional from start to finish, and they walked us through every step of the process. Highly recommend them to anyone in South Jersey.

Jim and Karen T.Egg Harbor Township

"After losing power twice in one month, I finally called Reliable Power Plus. From the initial consultation to the final installation, everything was smooth and on schedule. The crew was respectful of our property and cleaned up after themselves. Now when the lights flicker in the neighborhood, we just go about our day. Worth every penny."

Dave R.Vineland

We've had our generator for about five years now, and Reliable Power Plus has handled every maintenance visit like clockwork. They send reminders when service is due, show up on time, and always make sure everything is running the way it should. During our last visit, the technician caught a small issue before it became a bigger problem. It's great knowing that when the power goes out, our generator is ready to go because these guys stay on top of it. Couldn't ask for better service.

Linda M.Hammonton